Nothing delights us more than to know that our customers love our products. We realize that from time to time you may want to contact us, for a variety of reasons. Please check out our list of Frequently Asked Questions and if you still need assistance, please use the appropriate contact information below to get in touch with us.
We love to get letters, so please write to us! Our mailing address is:
Peanut Butter & Co.
P.O. Box 2000
New York, NY 10101
If you are writing with a question about a product you've purchased at a grocery store or specialty food shop, please include all of the following:
- The "Eat By" date and Time Code on the top of the jar, near the lid
- The name and address of the store where purchased the product
- The date you purchased the product
For Mail Order Customer Service and other product inquiries, please send an email to:
customer.service AT ilovepeanutbutter DOT com
To place an order by phone, or to speak to a customer service representative, please call 1-866-ILOVEPB (1-866-456-8372).
Please note that our Customer Service desk is open from Monday-Friday, 10AM to 4PM, EST.
Our Sandwich Shop is located at 240 Sullivan Street, New York, NY 10012.
The shop's telephone number is (212) 677-3995. You can call them to find out about catering, private parties, and to check holiday hours.
If you are a journalist or a member of the press and are interested in writing or producing a story about Peanut Butter & Co., please contact our Publicity Director, Adam Shapiro at:
adam.shapiro AT ilovepeanutbutter DOT com